How do I reset my Digital Banking password?
You can change your Digital Banking password by signing in to Online Banking or Mobile app and selecting the “Settings” menu widget. Navigate to the “Security” tab. Then select the pencil icon to change Password.
How do I navigate through Online Banking?
Enroll in Online Banking by clicking Log In and then Register Now, following the prompts. Once in Online Banking, use the menu widgets on the left-hand side to choose a feature you would like to use.
Watch this Online Banking Navigation Video to learn more.
How do I enroll in Online Banking?
We make it easy to enroll in
Online Banking. For existing members who forget their username or password, click on "Forgot Username" or "Forgot Password" link to change them. The Member Contact Center can also reset existing enrollment to let you re-enroll and choose all new information.
How do I reset my Online Banking password?
We make it easy to enroll in
Online Banking. For existing members who forget their username or password, click on "
Forgot Username" or "
Forgot Password" link to change them. The Member Contact Center can also reset existing enrollment to let you re-enroll and choose all new information.
How do I recover my username?
We make it easy to enroll in
Online Banking. For existing members who forget their username or password, click on "
Forgot Username" or "
Forgot Password" link to change them. The Member Contact Center can also reset existing enrollment to let you re-enroll and choose all new information.
How do I enroll in Octave Trust Bank Mobile Banking?
Members can download the Mobile App at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application. New features include PIN sign in, Thumbprint Sign In, and Quick balance.
Octave Trust Bank's mobile app can be downloading from.Once the mobile app is downloaded onto an
Android and/or
Apple mobile device, tap on the enroll option from the opening slide out menu. Once enrolled all available options for mobile banking will be displayed in the slide out menu.
Click Here for the Octave Trust Bank mobile app demo.
How do I use Octave Trust Bank Mobile Banking?
Members can download the Mobile app at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application.
Once the mobile app is downloaded onto an
Android and/or
Apple mobile device, tap “
Sign up now” to register. Once registered all available options for the mobile app will be displayed through the widgets menu.
How do I use mobile check deposit on Mobile Banking?
Members can download the Mobile App at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application. New features include PIN sign in, Thumbprint Sign In, and Quick balance.
Octave Trust Bank's mobile app can be downloading from. Once the mobile app is downloaded onto an
Android and/or
Apple mobile device, tap on the enroll option from the opening slide out menu. Once enrolled all available options for mobile banking will be displayed in the slide out menu.
Click Here for the Octave Trust Bank mobile app demo.
Where can I download your Mobile Banking app?
Members can download the Mobile app at Google Play (Android) and Apple iTunes (IOS). Almost all online banking functions are available through the use of the new mobile application.
Once the mobile app is downloaded onto an
Android and/or
Apple mobile device, tap “
Sign up now” to register. Once registered all available options for the mobile app will be displayed through the widgets menu.
What browsers work with Online Banking?
Octave Trust Bank's Online Banking is compatible with the newest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Please check with the browser maker on upgrade instructions. The Mobile app is supported on Android and Apple iOS devices.
How do I upgrade my browser to work with Online Banking?
Browser information can be found on website > type browsers in search box >
Octave Trust Bank Browser Support. Browser requirements also found on last page of the Online Banking manual. Browsers are Microsoft Edge, Google Chrome, Safari, and Firefox.
How can I access my accounts after Octave Trust Bank hours?
Access Telephone Banking at 800-423-3069. The menu options will be different for every member based on the products the member has with Octave Trust Bank. Members will use their own unique SSN/TIN and PIN to access the system. Both English and Spanish are available.